Kyle Humphrey

AAS - Cyber Security & Networking | Security+ & Server+ Certified

Professional Experience

Project Lead & Support Technician

InStore Technology | Bellevue, WA | October 2022 to Present

Responsibilities: Project Lead & Lead Support Technician for all stores located in Oregon & Southern Washington

  • Deployed servers, workstations, firewalls, managed switches & various point-of-sale devices to high-volume retail businesses
  • Troubleshooted and resolved hardware and software issues promptly, minimizing downtime and ensuring consistent performance
  • Proactively communicated project timelines, upgrade details, and potential disruptions to store personnel, providing training when applicable

Staging & Support Technician

Information Systems & Supplies | Vancouver, WA | June 2021 to October 2022

Responsibilities: Assisted in the preparation of restaurant POS upgrades & installs, including hardware and software staging. Participated in on-call rotation, providing technical support and ensuring 24-hour system uptime.

Support Technician

Plaid Pantry Convenience Stores | Beaverton, OR | February 2020 to June 2021

Responsibilities: Provided technical support to 108 convenience stores throughout Oregon and Washington, resolving POS issues and maintaining PCI Compliance.

Education

Mt. Hood Community College

Major: Cyber Security & Networking (AAS)

Noteable Courses: Linux Fundamentals, Ethical Hacking, Scaling Networks, SQL, Cyber Operations, Digital Forensics, Fundamentals of Disaster Recovery, & Cyber Competition

Center for Advanced Learning

Major: HS Diploma

Noteable Courses: Python Programming, Web Development (HTML & CSS), Game Programming, Fundamentals of Cyber Security

Sam Barlow High School

Major: HS Diploma

Noteable Courses: General High School courses, went to CAL for half days Junior & Senior year

Certifications

CompTIA Security+

Valid Until Apr 2029

CompTIA Server+

Valid Until Dec 2028

Key Skills & Technologies

OS & Virtualization

Linux, Windows & Android

QEMU, Docker

Networking

Firewalls, Managed Switches, VLANs & VPNs

Web Development

HTML, CSS, JS

DNS, SSL, & Proxying

System Administration

Headless Servers, Resource Management, Scripting & Logging

Troubleshooting

Root Cause Analysis, Fault Isolation, Log Analysis,

Powering Off & On Again Just Kidding (Kind of)

Other

3D Printing, SBCs, Local AI, Home Network Security & Privacy, Music Production